Patient Administration

Erica Johnston

When Johnston Dental Care first formed in 2007, Erica was an integral part of its conception from writing the human resource manual to keeping the books and payroll to helping create the logo. Matt and Erica worked hand in hand to form Johnston Dental Care – usually with a baby on her hip.

Erica continues to manage much of the business end of Johnston Dental Care, creating effective systems to run smoothly and managing the billing. She is part of the marketing committee and is the creative mind behind many of the No Cavity Club t-shirts. She facilitates employee recognition and team unity opportunities. She also handles the interior design and decoration.

Erica earned a bachelor’s degree in English literature with a minor in business from Utah Valley University and a Master’s degree in bilingual/bicultural studies from LaSalle University. Her favorite hobbies are reading and cheering on her kids from the stands. Her marriage and children are her greatest joy and most fulfilling success. She’s also ridiculously funny.

Hannah – Treatment Planner, Front Desk Lead

Born and raised in Southern Oregon, I graduated from Rogue River High School in 2009. I first started in
pediatric dentistry in 2011, and quickly realized how much I love the field. One of my top priorities is
patient care and helping patients understand how to maximize their insurance benefits and achieve
their health goals. It’s amazing the dramatic impact that transforming a smile can have on an individual
and I love changing people’s perspective on dentistry from a scary, high anxiety experience, to a place of
comfort and trust. It’s my absolute pleasure to serve our incredible patients throughout their journey to
create AND maintain a beautiful and healthy smile. Out of the office, I enjoy spending time with my
husband and two kids enjoying all that our beautiful community has to offer.

Nancy – Insurance Coordinator

Nancy is our insurance coordinator and was born and raised in Grants Pass. She has been working in the dental field since 2015 in both general and orthodontic practices. Her favorite part of working at Johnston Dental Care is working with people who genuinely care about their patients and coworkers. She has been married to her best friend since 2014 and is a mother to two beautiful girls. Her favorite activities outside of work include hiking, going to the coast and spending time with her family.

Katrina – Scheduling Coordinator

Katrina is from the Philadelphia, PA area and moved to the Rouge Valley in 2016. After her move, she took a job as a hygiene coordinator and became very passionate about helping others “smile!”. She is very excited to be a part of the Johnston Dental Care team and appreciates the JDC attitude of compassion to help others. When not at work, Katrina enjoys hiking and playing games with her family.

Taina – Hygiene Scheduling Coordinator

Taina was born and raised in Florida and moved to Oregon in October 2021. She has been in the dental field since 2019 and has over 5 years of customer service. Her favorite part about being with the Johnston Dental Care team is setting patients up with the right care that they need. When she’s not setting up appointments, she loves to go to the coast or sit in the sun at the Illinois river with her boyfriend, Justin. Her favorite thing about Oregon is the mountainous views. She is also bilingual and speaks Spanish!

Patee – Receptionist

Patee was born in Thailand and moved to the United States when she was 7 years old and grew up in
Grants Pass. Patee is learning more about general dentistry as she spent 4 years in Orthodontics! She
enjoys the personal interaction with each patient and the family atmosphere. She also enjoy spending
time outdoors with her husband and 5 kiddos and friends. Some of her hobbies are crafting and
designing. She also loves to cook and bake: FOOD is her love language!

Kim – New Patient Representative

Kim grew up in Grants Pass and graduated from North Valley High School. She is bilingual, and happy to help our Spanish speaking patients feel heard and comfortable during their appointments. When she is not at work, she loves being outdoors and traveling. Spontaneous trips are the best! She also loves spending time with friends and family, but most importantly, with her husband.

Contact Info

Johnston Dental Care
1825 NW Hawthorne Ave.
Grants Pass, OR 97526

reception@johnstondentalcare.com
541-479-6623

 

Office Hours

Monday-Thursday
8:00am - 5:00pm

Sunday & Saturday
Closed

Member Of

oregon-dental-assocacademy-of-general-dentistryICOI

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